Refund Policy

If you are not satisfied with our services or products, the buyer has the right to ask us for a refund.

Refund instructions

1. It should be returned within 30 days after shipment.

2. After you get your product, the shipping fee + transaction fee + packaging fee will be deducted from your amount. If there is no type of damage to the product, the remaining amount will be transferred to your account.

3. Items must be returned in the same condition as received. Returns that have not received similar conditions will not be accepted or returned. Buyer is responsible for return shipping. Shipping and handling charges are non-refundable. If the return is due to our error (the item you received was incorrect or defective), we will pay for return shipping.

4. Upon receipt of the return, Antsguard will arrange a refund within 1-3 business days. Refunds may need to go through a US intermediary bank and take 1-5 business days to return to the payment account.

Refund process

1. If a credit/debit card/online bank is used for payment, the refund will be refunded to the original credit/debit card/online bank provided at the time of purchase, and if a payment gateway is used, the refund will be refunded to the same account.

2. The financial review time is from the date the user applies for a refund (1 to 5 working days). After the review is passed, the refund will be directly refunded to your designated account.

3. The user refund handling fee is charged 3% of the refund amount, not less than US$300 each time.

The user refund amount does not include other rewards such as recharge gift amount, coupon amount, etc.

If you have any needs, welcome to contact us:

Mob: + 86 18066633292 

E-mail: Sales@antsguard.com

Add: No. 6, Shenjiazhai Industrial Park, Sanqiao Street, Fengdong New City, Xi'an, Shaanxi, China